Can I return it?
Yes! Please refer to our Refund & Return Policy. We will try to make it easy for you. All you need to do is to contact us through E-mail email@example.com, Instagram vicileylash or Facebook Vicileylashes.
How long does the shipment take?
Our current order processing time is 1-2 days. Shipping time may vary for different regions, please check it here.
How to apply the eyelashes?
Step 1: Shake the liquid eyeliner before using.
Step 2: Draw an eyeline along with your eye shape and make sure it gets as close to the root of your natural lash as possible.
Step 3: Align the band with your natural lash line to ensure it fits better with your eye shape while waiting for the eyeliner to dry.
Step 4: Place Viciley eyelash above your real lash with tweezers in our kit and slowly put it on.
Step 5: Adjust the position of Viciley lash and make sure it is attached.
How to remove the eyelashes?
Step 1: Pour some makeup remover on a cotton pad.
Step 2: Close your eye and put the pad onto it.
Step 3: Take the lash off after 1 minute.
Step 4: Follow your makeup-removing routine.
Step 5: Clean the lash and put it back into the container.
How to clean the eyelashes?
Gently wipe it with Q-tips that have makeup remover on.
Can I put mascara on the eyelashes?
We don’t suggest that because it will shorten the lifespan of the lashes. If you accidentally put mascara on the lashes, please clean it with makeup remover.
Are your lashes reusable?
Yes, they are. Our lashes can be used up to 30 times.
Are your products safe?
Safety is the most basic rule for us! All ingredients we use are safe. We would never trade our customers’ health for anything. That’s not who we are.
Is Viciley Lashes cruelty-free?
YES! We care about our customers’ health, so we do all possible tests before launching any product. But we care about other creatures’ well-being too, so we don’t test on animals.
Are Viciley Lashes product sold at any other retailers?
Sorry, our products are sold on our website only. But we ship worldwide. So you’ve got nothing to worry about placing an order on our website.
Do you do giveaways?
Where can I get a discount code?
Sign up on our website and we’ll email you our discount codes regularly. We also share discount codes on Instagram and Facebook page.